I have been fairly critical of the quality of leadership coming from Duke University these days. To the occasional observer, their energy seems to be focused on silencing critics instead of fixing problems. The Provost's response to former Professor Houston Baker is a perfect case in point. By trying to hush Dr. Baker's criticism, they have lost a valuable resource.
Just by reading Dr. Baker's letter, you can tell that he was frustrated and upset. A real leader would ask, "why?" What is going on that would make a member of the faculty so angry? The Provost knows that there is tension between Duke and the city of Durham. Again, why? Where did all of this resentment come from? Why are so many people banging pots and pans in front of his house?
This has been a significant failure of leadership. When Dr. Baker's letter appeared, the first response should have been to ask him to draft a policy that would fix everything; to listen to his ideas, to press him for answers and details. The first response should have been to encourage an open discussion of the issues, and implement reforms that have campus-wide ownership. By listening instead of condemning, the Provost and the President would have gained a great deal of information and power -- information and power that they currently lack.
